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Returns & Exchanges
At Function of Beauty, we want to ensure you love your unique formula. If you are not completely satisfied with your personalized products, we offer a 30-day return or reformulate guarantee to make it right.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
2
Select Return Type
Choose whether you would like a full refund to your original payment method or a one-time free reformulation of your product.
3
Prepare Your Package
Securely pack the items in their original packaging and attach the prepaid shipping label provided via email.
4
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number until your refund or exchange is processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing